Policies
On-Time Appointment PolicyPlease arrive on time for your scheduled appointment. Appointments are scheduled back-to-back to help keep our schedule running smoothly.
If you arrive late, your service time may be shortened or your appointment may need to be rescheduled depending on the day’s schedule. Your full service time cannot be guaranteed if you arrive late.
If you know you are going to be late, please contact us as soon as possible. We appreciate your understanding and ask that you respect your scheduled appointment time so we can provide the best service possible to every customer.
Personal Belongings & Satisfaction PolicyPlease remove all personal belongings, valuables, and firearms from your vehicle before your appointment. While every effort is made to protect your property, Brandon's Touch Auto Detailing is not responsible for items left inside the vehicle. We are committed to providing high-quality service, and if you are not completely satisfied, please let us know before leaving so we can address any concerns.
No Show PolicyAt Brandon's Touch Auto Detailing, your appointment time is reserved exclusively for you. If you are unable to keep your appointment, we ask that you notify us as soon as possible.
Customers who fail to arrive for their scheduled appointment without prior notice will be considered a no-show and will forfeit their appointment. Missed appointments will be rescheduled based on our next available opening, and we cannot guarantee same-day or immediate availability.
Thank you for respecting our time and helping us provide the best possible service to all of our customers.